Terms and Conditions

 

1. Fee Policies & Procedures

1.1 Fees are strictly payable in advance of the first class of course online, deposit into Franchisee accounts, or deposit has been paid unless prior payment arrangement.

1.2 Failure to pay fees may result in the loss of the enrollment position.

1.3 If by prior arrangement a student has attended a first art class and have not made the term fee payment it will be due within 7 days.

On the 8th day the unpaid accounts will incur late payment fees of $20. 

1.4 Where classes fall on public holidays, make-up classes will be added to the end of term.

 

2. Refund Policies & Procedures

2.1 For all courses no refunds will be given within 7 days of commencement date unless there is a waiting list and a replacement enrollment can be secured. If you cancel a course more than 7 days before course commencement date you will be entitled to a refund. Bookings can only be processed for the current course and fees cannot be transferred to future terms unless agreed by the Franchisee. All cancellations will incur a $40 admin fee per student booking. Credit Card online processing fee is not refundable as it is a third parties online gateway provider.

2.2 Where a class is postponed due to circumstances beyond our control there will be no refund offered - The classes will continue at a suitable date depending on the situation of the time. 

2.3 MAKE UP SESSIONS: Due to the nature of the programme there are No Make-up classes or credits unless under special circumstances agreed by Franchisee . But if you advise us at least 7 days in advance of a course class being missed and if a spot is available in one of the other classes on the same week as the missed class for the same session at the location owned by the same Franchisee, we may be able to offer an optional make up session.The request may only be fulfilled one time during the course. Please arrange this by contacting the Head Tutor/Franchise owner of your location. This may not always be possible if all our classes are full, but we do try our best as a goodwill gesture.

2.4 SICKNESS or PERSONAL CIRCUMSTANCES: If you miss one or more session during the term due to sickness or holidays, you will still need to pay for the sessions as the space has been held for you. So you will not be entitled to a fee reduction or credit for the missed classes.In some cases of illness or injury where the full Term Course has been missed, we are happy to transfer your enrolment to a future course of your choice  upon receiving a Doctors Certificate 

2.5 For any requests we will respond to your request promptly. Should you not hear from us within 48 hours - please check your spam. If still no response please do give us a call to confirm, as nothing can guarantee 100% email deliverability. For any cancellations, you must receive a written confirmation from us that we have received your request for the cancellation to proceed.

3. Class Uniform Policies & Procedures

3.1. Students can wear what they like to class, we have aprons available for student use . Seasons Art Class is not responsible for any damage to the student's clothing.


4. Health, Safety, Injury & Medical Conditions Policies & Procedures

• Seasons Art Class is not liable for personal injury sustained or any lost, damaged or forgotten personal property, whilst on the premises. Seasons Art Class will aim to provide a safe learning environment to reduce the risk of injury. It is known that generally, art classes carry very low risks of injury.

• Seasons Art Class provides qualified art tutors, who actively promote safe art practice.

• It is the student's responsibility to notify their Tutor/host in the event of illness/injury/medical condition prior to class.

• It is the student's responsibility to notify their Tutor/Host if the student has any special medical conditions that can affect their health in class.

• A first aid kit is available to any student through their Tutor/Host. We do not provide anyone with Panadol or equivalent or administer any other medications.

 

5. Safety and Security Policies & Procedures

• 5.1  While we endeavor to provide a safe environment, Tutors/Hosts cannot be responsible for students outside their allocated class time or outside the classroom.

 

6. Class Policies

6.1 Students must be punctual to classes to ensure they receive all the pre-drawing instructions from the tutor.

6.2 Regular class attendance is vital for students to develop 

6.3 Class sizes: A minimum of 10 students is required to run a class.

6.4 Seasons Art Class maintains the right to dismiss any student who acts inappropriately in the classroom: creates a Health & Safety risk for self or others in the classroom, damages property, causes repeat disruptions to any classes,. Any dismissal and resulting booking cancellation will not be eligible for any refunds nor credit for this booking. 

 

7. Seasons Art Class Certificates.

7.1. At Seasons Art Class we concentrate on teaching the students a variety of drawing and painting skills. Achievement of every student is noted at the end of the course an Achievement Certificate will be issued to the Student 

 

8. Photography in the Classroom

8.1. Photography of students in class is permitted only to the Seasons Art Class Franchisee/Host. Some photographs get published on Seasons Art Class website or Facebook page Group photographs also may be used in our email Updates and Marketing.

8.2 All individuals participating in Seasons Art Class and other activities, give the rights to Seasons Art Class to use the photographs for media updates and other marketing purposes.

8.3 Photography in the Classroom is permitted only to the Seasons Art Class Franchisee/Host. Photography of Teaching Materials and Method are prohibited as all Copyrights for those belong to Seasons Art Class 

9. Complaints

9.1. Formal complaints should be made in writing to the Head Office of Seasons Art Class. The appointed person from the Head Office will contact the correspondent to verbally discuss the issue(s) and will also write a letter of reply making every effort to find a resolution. Email to info@ Seasonsartclass.co.nz

 

Student Conduct

All students enrolled in any course at Seasons Art Class are expected to conduct themselves in a professional manner. Any student deemed to not be adhering to the code of conduct may result in the course participant being asked to leave the premises with the possibility of waiving their rights to continue the course.

We ask students to:

• Be considerate of others at the course, includes Tutors, host and students

• To follow teaching instructions from teaching Tutor

• Not to engage in behaviour that might be deemed intimidating, confrontational, or harassing of other course participants and staff, including sexual or verbal harassment or physical violence

• Not be in possession of, or use, illegal drugs or substances at the course premises

 

Disclaimer

Seasons Art Class will make every effort to ensure that all courses proceed as advertised on the website or through related publicity material. However, all courses are subject to minimum enrolment numbers and we reserve the right to cancel any course where minimum numbers are not reached. We also reserve the right to make minor modifications to any course content as we see necessary, without prior warning and without compromising the overall quality of the course content, structure and delivery.